Online Courses:
Custormer satisfaction is very important to us! If you are not 100% satisfied with a course, we will refund your fee in full provided:
- you have not completed any of the training modules.
- a refund request is made in writing with 5 days of course registration.
Please allow 3-5 days for refunds to be processed and up to 30 days for the refund to appear on your credit card statement as per Paypal policy.
In-class:
- 48 hours cancellation notice (prior to the scheduled class date) is required for a full refund of fees.
- Once a course is attended (in full or part) or an exam sitting is started refunds are not available.
Please allow 3-5 days for refunds to be processed and up to 30 days for the refund to appear on your credit card statement as per Paypal policy.